Last Updated: 06/12/2025
Welcome to Wilsonviano. By accessing or using our website, products, or services, you agree to comply with the following Terms & Conditions. Please read carefully before using our platform.
1. Introduction
These Terms govern your use of the Wilsonviano luxury ecommerce platform, including browsing, purchasing, creating an account, or interacting with any part of our website or digital services.
By using Wilsonviano, you confirm that:
- You are at least 18 years old, or using the platform under supervision of a legal guardian.
- You agree to be bound by all applicable terms, policies, and updates.
2. User Accounts
To make purchases, you may be required to create an account.
By creating an account, you agree to:
- Provide accurate and up-to-date information.
- Maintain confidentiality of your login details.
- Take responsibility for all activities conducted under your account.
We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or violation of our policies.
3. Product Information
Wilsonviano specializes in luxury fashion items, including apparel, accessories, footwear, and curated designer pieces.
We strive to ensure product descriptions, images, and pricing are accurate, but:
- Colors may appear differently due to screen displays.
- Availability may change without notice.
- Prices may be updated periodically.
Wilsonviano reserves the right to correct any inaccuracies at any time.
4. Orders & Payments
4.1 Placing Orders
By placing an order, you confirm that:
- You are authorized to use the payment method provided.
- All billing details are correct.
Order confirmation does not guarantee acceptance. Wilsonviano may cancel or refuse orders due to:
- Payment issues
- Item unavailability
- Suspected fraud or misuse
4.2 Payment Methods
We accept:
- Credit/Debit cards
- Bank transfers (where applicable)
- Mobile payment options (country dependent)
- Digital wallets
All payments are secure and encrypted.
5. Shipping & Delivery
5.1 Shipping
We offer domestic and international delivery. Shipping costs and estimated delivery times are displayed at checkout.
5.2 Delivery Time
Delivery times vary depending on destination and product availability. Wilsonviano is not liable for delays caused by:
- Customs
- Couriers
- Weather conditions
5.3 Customs & Duties
For international orders, customers are responsible for any import duties, taxes, or customs fees.
6. Returns & Refunds
We accept returns under the following conditions:
- Return request is made within 7–14 days of delivery (customizable by you).
- Item is unused, unwashed, unworn, and in original packaging.
- Tags must remain intact.
Products not eligible for return:
- Intimates or swimwear (hygiene reasons)
- Custom-tailored items
- Final sale items
Refunds are processed once the returned item is inspected and approved. Original shipping fees are non-refundable unless required by law.
7. Intellectual Property
All content on Wilsonviano—including logos, images, product photography, designs, descriptions, and brand elements—is owned by or licensed to Wilsonviano.
Users may not:
- Copy, modify, resell, or distribute any content.
- Use Wilsonviano branding without permission.
8. Prohibited Activities
You agree not to:
- Use the platform for fraudulent or illegal activities.
- Attempt to breach website security.
- Copy or scrape product data using bots or crawlers.
- Upload harmful or malicious content.
Violations may result in account termination and legal action.
9. Limitation of Liability
Wilsonviano is not responsible for:
- Losses caused by misuse of our platform.
- Delays outside our control.
- Issues arising from third-party services (payment processors, couriers, etc.).
To the fullest extent permitted by law, we disclaim all warranties and liability regarding your use of the platform.
10. Indemnification
You agree to indemnify and hold Wilsonviano harmless from any claims, losses, damages, or expenses resulting from:
- Misuse of our platform
- Breach of these Terms
- Violation of another person’s rights
11. Changes to Terms
Wilsonviano may update these Terms at any time. Changes take effect upon posting on our website. Continued use of our platform after updates constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of The Federal Republic of Nigeria. Any disputes shall be resolved in the courts of competent jurisdiction.
